Remote Diagnostics

The remote diagnostics system is used to collect critical log, telemetry, crash dump, performance, and monitoring/alerting data from the Yellowbrick cluster so Customer Support can proactively identify, respond to, and repair issues on the cluster. Diagnostics data is sent to support automatically, either using a web service with connectivity from the customer site to the remote diagnostics server (phonehome.yellowbrick.io, port 443) or via an SMTP email channel.